As the travel industry scrambles to assist holidaymakers affected by the collapse of Thomas Cook, we speak to the Managing Director of Petersfield-based Meon Valley Travel.

James Beagrie lifts the lid on how the travel industry operates, how his company is helping customers who booked Thomas Cook holidays and why he thinks the effects of the collapse will be short-lived.

He also offers some tips for you if you’re planning to book a holiday soon.

James is in conversation with Dawn Clare of Petersfield Community Radio.